• Made in the USA with top-quality canvas, trusted by over 250K customers.
• Our ink stays bright for years—backed by 91% of reviews giving 5 stars.
• Personalize each sign, loved by thousands. Quick and simple setup.
• Fast delivery from Florida—comes ready to hang, so you can display it right away.
  

Third-Party Vendor Shipping Policy

Effective Date: June 2026

At Pure Grace Creations, we proudly partner with trusted third-party vendors to offer a wider selection of quality products. Certain items on our website are fulfilled and shipped directly by these authorized suppliers.

Order Processing

Orders for third-party vendor products are typically processed within 2–7 business days, although processing times may vary depending on the supplier and product availability.

Shipping Times

Estimated delivery times vary by vendor, product, and destination. Shipping estimates provided at checkout are approximate and are not guaranteed.

Multiple Shipments

If your order contains products from different vendors or a combination of Pure Grace Creations products and third-party products, your order may arrive in multiple packages and on different delivery dates.

Tracking Information

Tracking information will be provided by email when available. Please allow up to 48 hours after shipment for tracking information to become active.

Shipping Delays

While we strive to ensure timely delivery, Pure Grace Creations is not responsible for delays caused by:

• Shipping carriers
• Severe weather
• Customs processing (for international shipments)
• Holidays
• Natural disasters
• Incorrect shipping information provided by the customer
• Other events beyond our control

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout. Orders returned because of an incorrect or undeliverable address may be subject to additional shipping charges before they can be resent.

Lost or Damaged Packages

If your package is lost, arrives damaged, or you receive the wrong item, please contact us within 7 days of the delivery date (or the expected delivery date if tracking indicates a problem).

Please include:

• Your order number
• Photos of any damaged items and packaging (if applicable)
• A description of the issue

We will work directly with the third-party vendor to resolve your claim as quickly as possible.

Separate Vendor Policies

Because our products are fulfilled by different trusted suppliers, shipping methods, carriers, packaging, and delivery times may vary. Product packaging may display the supplier's branding instead of Pure Grace Creations.

Customer Support

Although your order may be shipped by a trusted third-party vendor, Pure Grace Creations remains your primary point of contact for customer service.

If you have any questions about your order, please contact us:

• Website Chat: Use the live chat feature on our website.
• Email: puregracecreations@yahoo.com

We are committed to providing excellent customer service and will work with our fulfillment partners to ensure your order is handled with care.