Pure Grace Creations – Purchase Options Cancellation Policy

Effective Date: June 15, 2026

At Pure Grace Creations, we strive to provide quality handcrafted products and excellent customer service. If you have enrolled in a subscription or recurring purchase option, please review our cancellation policy below.

Purchase Options

Certain products may be available as:

• One-Time Purchase
• Subscribe & Save (Recurring Delivery)

Subscription options allow customers to receive eligible products automatically at the frequency they select.

Canceling Your Subscription

You may cancel your subscription at any time.

To avoid being charged for your next scheduled order, cancellations must be made at least 48 hours before your next billing date.

If your order has already been processed or shipped, it cannot be canceled, but future recurring orders will be stopped.

How to Cancel

You can cancel your subscription by:

• Logging into your customer account and managing your subscriptions.
• Contacting Pure Grace Creations Customer Support.

Email: support@puregracecreations.com

Please include:

• Your full name
• Order number (if available)
• Email address used for your purchase

Changes to Your Subscription

Customers may update the following before their next billing date:

• Delivery frequency
• Shipping address
• Payment method
• Skip a shipment
• Pause a subscription (if available)

Changes should be made at least 48 hours before your next renewal date.

Refunds

Subscription renewals that have already been processed are generally non-refundable once production or shipping has begun.

If an error occurred with your order, please contact us within 7 days of delivery so we can review the issue.

Handmade Products

Many Pure Grace Creations products are handmade or made-to-order. Because of the custom nature of these items, cancellation requests received after production has begun may not be eligible for a refund.

Soaps & Personal Care Products

For health and safety reasons, all soap, perfume, lotion, and other personal care products are final sale and cannot be returned or exchanged unless they arrive damaged or defective.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include photographs of the item and packaging so we can resolve the issue as quickly as possible.

Policy Updates

Pure Grace Creations reserves the right to modify this Purchase Options Cancellation Policy at any time. Any updates will be posted on this page and become effective immediately upon publication.